FAQs

What is the Role of Deal Milegi online website in sale purchase business?

This wesite is just a infomatic website and do not sale any product directly and also not involved in any sale, purchase, delivery, payment collection, demage, product side effect or refund of any amount. it is an online plateform and provide facility to all venors, sellers, suppliers and purchasers to show and get product details, offers online and it gives freedom and rights to all parties to take their own decision of any type of product listing, selling and purchasing of product, payment agianst product without any legal obligation. Purchaser and suppliers are whole sole responsible for any consiqueces of before, during and after selling or buying any product. However, it's is recommonded to buy and sell and list the product as per own risk and understanding. 

Is it legal to buy medical products online?

Yes, it is legal to purchase medical products online. However, it's important to buy from reputable sources and ensure the products meet safety and regulatory standards.

How can I verify the authenticity of an online medical product seller?

Look for certifications and licenses on their website. Check for customer reviews and ratings. Verify their contact information and address. Ensure they adhere to local regulations for medical product sales.

Are the medical products sold online safe to use?

Reliable online sellers should offer products that meet safety standards and are approved by regulatory agencies. Always check for certifications and consult with a healthcare professional if in doubt.

What should I do if I receive a damaged or incorrect product?

Contact the seller immediately to report the issue and request a replacement or refund.

Keep all packaging and documentation for evidence.

Is my personal and medical information safe when purchasing online?

Reputable online sellers use secure encryption to protect your personal and medical data. Always look for secure payment methods and privacy policies.

What payment methods are accepted for online medical product purchases?

Common payment methods include credit/debit cards, PayPal, and secure online payment gateways. Check the website for available options.

Do I need a prescription to buy certain medical products online?

Yes, some medical products require a prescription. Verify the seller's requirements and consult with a healthcare provider if needed

Can I return or exchange medical products if they are damaged or incorrect?

Most online sellers have a return and exchange policy. Ensure you understand their policy before purchasing and keep the packaging and documentation in case you need to make a return. You can direclty contact the Supplier before confirming the order. Contact number of each suppier is given in its profile. 

How soon will my order get delivered?

For Normal Products, Standard time is 5 business days and for heavy equipments , it will be as discussed with supplier.

Are there any potential side effects or risks associated with the products I'm buying?

It's crucial to consult with a healthcare professional about potential side effects and risks associated with any medical product. Online stores may provide general information, but personalized advice is essential.

Can I track my order?

You can track your orders online. You can view tracking status and other details at product order history.

Once order is placed, your relationship manager will also reach out to you to assist on any queries or concerns.

What if I receive a defective product?

You can request for a replacement on info@dealmilegi.com with appropriate documentation/proof.

How can I contact customer support if I have questions or concerns?

Most online stores have customer support contact information, such as email addresses or phone numbers. Reach out to them if you have any inquiries or concerns.

What should I do if I experience an adverse reaction to a product I've purchased online?

Seek immediate medical attention if you experience an adverse reaction to a medical product. Report the incident to the online store and relevant regulatory authorities if necessary.

Can I get a refund if my order is delayed or lost during shipping?

Online stores may offer refunds for delayed or lost orders, depending on their policies. Contact their customer support to address such issues.

Are there any discounts or promotions available for medical products?

Some online stores offer discounts, promotions, or loyalty programs. Check their website or subscribe to their newsletters to stay updated on any available offers.

What information should I provide when making a purchase?

Provide accurate personal and medical information, especially when buying prescription medications. Incorrect information can lead to issues with your order or health.

What is the expiry for the material?

Please check the expiry date given in the product detail and purchase the quantity as per your requirement. We do not take any responsibility of return and replacement of any single product of any category with discount offers and special offers. Purchser will only be responsible for any near expiry product.

Do you deliver across all locations? And are there any additional delivery charges?

It will be depend on the seller for delivery charges he set against the order. It will be shown to purchaser during the order progress before confirming the order. Purchaser can negotiate with Seller on one to one conversation. 

Do you provide Cash On delivery?

Yes, some of the Sellers provide COD facility. Pruchaser need to check the product with COP option before placing the order.